Last Updated: August 28, 2026

At Active Event Technology, we are committed to protecting your privacy while providing educational experiences and facilitating event-related services. This Privacy Policy explains the types of information we collect, how we use it, and how we protect your privacy.

Who We Are

Our website addresses are: https://activeeventtechnology.com and https://activeevent.net.

Cell Phone Texting Policy

Message and data rates may apply.

We never share your mobile phone number with anyone. You will only receive text messages from us if:

1. You play the Expo Game. You have to send a text to us first - we do not send unsolicited text messages from the Expo Game. You will get 1 text message in response to every text message you send to us.
2. You call or text our phone number to receive your badge at check-in. You will receive 1 text message from us per call or text you send to us.
3. You send a passcode to check into a session. You will receive 1 confirmation text per session, optionally including a link to complete the survey for that session.
4. Notifications about session location changes and other conference notifications. You will typically receive 2 or 3 messages per conference you attend. After the conference is over, you will not receive any more notifications from us.

Reply STOP at any time to stop receiving text messages from us. Reply HELP for assistance, or contact us at help@activeeventtechnology.com.

Information We Collect

1. Information You Provide to Us

• Registration Information: When you register for an event, we collect personal details such as your name, email address, phone number, and other event-specific information.
• User Profile Information: You may create a profile when attending an event to share additional information. Filling out profile details is optional but helps expedite event check-ins and allows access to features like continuing education credits or badge scanning by exhibitors.
• Payment Information: If you make a payment to register for an event, we collect payment details. We use third-party processors (such as Authorize.Net) to handle transactions, and we do not store full credit card details on our servers.
• Communications: If you contact us directly, we may collect your name, email address, phone number, and any other details you provide.

2. Information Collected Automatically

• Cookies: Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site. If you log in, cookies will store login information for two days and screen options for a year.

How We Use the Information We Collect

We use the information collected to:

• Register attendees for events
• Facilitate event communications (e.g. updates, confirmations)
• Provide customer support
• Detect and prevent fraud
• Improve our website and services

How We Share the Information We Collect

• With Attendees and Third Parties: Your information may be shared with event contractors, exhibitors, and certification providers if applicable. We may also share your details with third-party service providers to facilitate registration and event-related services. We will never share cell phone numbers.
• Email Subscriptions: You can unsubscribe from promotional emails but may still receive transactional or event-related emails.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Data Security: While we take reasonable measures to safeguard your information, we cannot guarantee absolute security against breaches.

Your Choices

• Access and Deletion: If you have an account, you can request a file containing your personal data or ask for it to be erased, except for data we need for administrative or legal reasons.
• Cookies: You can control cookie preferences through your browser settings.

Data Retention

User Registration: Personal information is stored in user profiles, which users can edit or delete at any time, except for usernames.

Your Rights Over Your Data

You may request an exported file of the personal data we hold about you or request its deletion (except for data we must retain for legal, security, or administrative reasons).

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via our website or other communication methods. Please review this policy regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or our privacy practices, please contact us at help@activeeventtechnology.com.